Chatica

Privacy Policy

Chatica Privacy Policy

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This web site is owned and maintained by Chatica (www.chatica.co). By accessing or using the www.chatica.co web site, you agree to the terms of the Chatica (www.chatica.co) online privacy policy, as outlined below. If you do not agree to these terms, please do not access or use this site.
Chatica (www.chatica.co) has established this online privacy policy to help you understand how we intend to treat your personal information.

We at Chatica (www.chatica.co) are committed to respecting your online privacy and recognize the need for appropriate protection and management of personal identification information (personal information) you share with us.

Personal information includes any information that may be used to identify you, such as: first and last name, home or other physical address, telephone numbers, e-mail addresses, or other contact information that is provided to us by you, or any other party. In general, you may visit Chatica (www.chatica.co) web pages without telling us who you are or revealing any personal information about yourself.

Chatica (www.chatica.co) strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Chatica (www.chatica.co) intends to adhere to the principles set forth in this online privacy policy.

COOKIES AND OTHER TRACKING TECHNOLOGIES

When you visit Chatica (www.chatica.co), you can surf the site anonymously and access important information without revealing your identity. In order to analyze and improve our site, we may use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will not be able to access those pages.)

While Chatica (www.chatica.co) uses cookies to track your visit to www.chatica.co, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Chatica (www.chatica.co) with personal information.

To protect your privacy, we have adopted the following principles:

NOTICE:

Chatica (www.chatica.co) collects personal information on its web site in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a competition, information is collected to qualify the entry and contact you regarding the competition or prize. Chatica (www.chatica.co) also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other Chatica (www.chatica.co) products and services.
We will only collect personal information where it is relevant for the purposes for which we are collecting it. We will not process any personal information for any purposes that are incompatible with the purposes for which it has been collected or subsequently authorized by you.

CHOICE

You may choose whether or not to provide personal information to Chatica (www.chatica.co). However, when you engage in certain activities on this site, such as ordering products or entering competitions, Chatica (www.chatica.co) may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, Chatica (www.chatica.co) may require that you provide certain personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

SECURITY

Wherever your personal information may be held by Chatica (www.chatica.co) or on its behalf, reasonable and appropriate precautions will be taken to protect such information from loss, misuse or unauthorized access.

ACCESS/ ACCURACY

To the extent that you do provide us with personal information, Chatica (www.chatica.co) wishes to maintain it accurately. Where we collect personal information from you, our goal is to provide a means of contacting Chatica (www.chatica.co) should you need to access, update or correct that Information. If for any reason you desire to review such information, please contact us at info@lachatica.com and we will make reasonable efforts to provide you with such information. Further, if you notify us that such information is incorrect, or you wish to have such information removed, we will correct, amend, or delete your personal information as soon as practicable.

THIRD PARTY SERVICES

Your personal information will not be passed on, leased, sold, rented or otherwise made available to any other third party except to the extent necessary to comply with applicable laws, police investigations, fraud investigations or in legal proceedings where such information is relevant.

SENSITIVE INFORMATION

We do not collect sensitive information such as medical, health, racial, ethnic, political, religious, philosophic, union membership or sexual orientation information. If we are made aware that we have received such information, we will delete this information.

COMMITMENT

We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area, and Chatica (www.chatica.co) web site is constantly evolving to meet these demands.

YOUR CONSENT

By using this web site, you consent to the terms of our online privacy policy and to Chatica (www.chatica.co) processing of personal information for the purposes given above. Should the online privacy policy change, we will take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

PRIVACY AND GENERAL PROVISIONS

Your personal details may be used by Chatica Ltd for market research and statistical analysis. We would also like to contact you occasionally with details of products, services and special offers that may interest you.
To do this we will look at the information provided by you and details of products you buy. If Chatica Ltd acquires or develops other businesses the data may be used by the new business in a similar way. By registering with our service, you accept that your email address may be used to supply you with such information.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal user IDs, email address, and phone number. We refer to this information as “Order Information”. In the same line, besides less than 10% of our product collections are liquors and alcoholic drinks,at the time of purchasing these products we will ask you to:
1. Agree that you are over 18 years old.
2. Accept our Terms of service regarding the law required to take to comply with the age verification requirements under the 2003 Act in relation to sales of alcohol made remotely.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lachatica.com or by mail using the details provided below:

Registered address: Chatica Ltd, Unit 2 Elephant Road SE17 1LB.
Registered number 9021660 England.
Last update: 02/05/2018

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